How do I know that my loved ones ashes actually make it into the diamond?

Well, for one, you can come to our office and our lab and watch us do the entire process. We're also filming everything and we have a really strict chain of custody, so we have paperwork that tracks everything and QR codes that track everybody. Your loved one's name will be on every single sample that is them so our lab technicians know who they are working on every single time.